Privacy Policy

This privacy notice tells you what to expect us to do with your personal information.

1. What Information We Collect and Why

To operate your account

• Username, email address, and password (hashed)
• First name and last name
• Profile picture (if uploaded)
• About me text (if provided)

To display reviews and comments

• Review content and star rating you submit
• Comments you leave on reviews

To handle enquiries

• Name, email address, phone number, and message submitted via the contact form

2. Lawful Bases and Your Rights

Under UK data protection law, we must have a lawful basis for collecting and using your personal information. You can find out more on the ICO's website.

• Account and profile data: Contract — necessary to provide the service.
• Reviews and comments: Contract — you agree to these terms when registering.
• Contact enquiries: Legitimate interests — to respond to your message.

Your data protection rights include:

• Right of access — you can ask for copies of your personal information.
• Right to rectification — you can ask us to correct inaccurate information.
• Right to erasure — you can ask us to delete your personal information.
• Right to restriction — you can ask us to limit how we use your information.
• Right to object — you can object to our processing of your data.
• Right to data portability — you can ask us to transfer your information.

To make a request, please use our contact form. We will respond within one week.

3. Where We Get Your Information From

Directly from you — when you create an account, submit a review or comment, or contact us.

4. How Long We Keep Your Information

• Account and profile data: kept while your account is active; deleted upon account deletion.
• Reviews and comments: kept while your account is active; removed when your account is deleted.
• Contact enquiries: not stored on this site — handled by Formspree (see below).

5. Who We Share Your Information With

Cloudinary

Profile pictures are stored and served by Cloudinary. Cloudinary's privacy policy is available at cloudinary.com/privacy.

Formspree

Contact form submissions are processed by Formspree, which forwards them to us by email. Formspree's privacy policy is available at formspree.io/legal/privacy-policy.

We do not sell, rent, or share your personal data with any other third parties.

6. How to Complain

If you have concerns about how we handle your personal data, please contact us via the contact form.

If you remain unhappy after raising a complaint with us, you can also complain to the Information Commissioner's Office (ICO):

Helpline: 0303 123 1113

Website: ico.org.uk/make-a-complaint